【Ticket System】 【Forum Support】 【Live Chat】 【E-mail Us】

Welcome to Dragon Oath support. The purpose of this support is to provide our players with full-scale service and support. Here you can:
1. Submit your problems to us in a simple and direct way
2. Receive professional help from our service team.
3. Report bugs and win fantastic prizes.
4. Give out suggestions and make them come true.
As follows is a brief introduction helping our players obtain a better knowledge of how our support platforms work and what service we offer.

Ticket System
The Ticket System is a place you can both find FAQs (no need to login) and send tickets to the GMs and then see their replies (need to login with your account first). It is a grant new place for solving players’ all kinds of problems. Meanwhile, this section contains many frequently asked questions regarding the game or any of our services. It is updated regularly to include as much in depth know-how as possible. Browse through and see if the question you have already has an answer.
Link: 》Go to Ticket System

Forum Support
The Forum is a place for you to discuss and communicate with other players about all issues. The special part is our forum service center, if you need any help from others or even the GMs, make a post and you’ll receive a quick reply.
Link:》 Go to Forum Support

Live Chat
This is a tool to contact our support staff directly. You should use this when you are having trouble getting direct access to the game. They will be able to provide you with a solution in real time. If no one is available, be sure to leave us a message with your contact info so we can get back to you right away.
Link: 》Go to Live Chat

E-mail Us
Still cannot find a solution for your problem after you have tried the Customer Service and Forum Support? Send us e-mails directly, we will check your problems and send feedback to your mailbox. This is best used when dealing with account information.
Link:》 Go to Email-Us